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Privacy Policy

We respect the privacy of our customers. We do not sell, rent or loan the identities or any other identifiable information regarding our customers to any third party. We collect information through your visit to the site, the online ordering/registration process or through email, fax or telephone enquiries.

Any such information is held with the utmost care and security and whilst we may share your information with companies within our group, it should only be used for the purposes of completing your order and for informing you of future special offers or new merchandise and services that we consider may be of interest to you. If you do not wish to receive such information, please send an email with ‘unsubscribe’ in the subject line to or telephone and your name will be removed from our mailing list.

If you wish to contact the person responsible for privacy matters generally, please email the Customer Service Manager at

Chinacraft at Havens
138/140 Hamlet Court Road, Westcliff-on-Sea, Essex SS0 7LW
+44 (0) 1702 606 291
Copyright © R Havens Ltd

Dinnerware dishes, crystal, cutlery and gifts from famous brand names - your Stoneware, Tableware and Dinnerware store.

All persons accessing this site agree to be bound by our terms and conditions.