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Price Promise

We are determined to offer the best service at the best prices in the world. This is the reputation Chinacraft has built over the last 60 years and we aim to continue this in our internet business.

OUR PRICE PROMISE - we will match any quotation from a recognised UK supplier:

  • presented to us in writing (on stationery we can verify as being from a bona fide UK supplier) within 7 days of your order being placed - the comparison must be on a like for like basis with exactly the same items - brand, model, colour, size, etc., and include all costs of and associated with the items including delivery fees;
  • available to the general public;


  • a negotiated or special price for particular customers, or groups of customers e.g. special discounts for store card holders or closing down sales; or
  • Entities such as membership clubs or duty free shops.
  • We reserve the right not to accept an order if we are unable to reasonably match a price.

Chinacraft at Havens
138/140 Hamlet Court Road, Westcliff-on-Sea, Essex SS0 7LW
+44 (0) 1702 606 291
Copyright © R Havens Ltd

Dinnerware dishes, crystal, cutlery and gifts from famous brand names - your Stoneware, Tableware and Dinnerware store.

All persons accessing this site agree to be bound by our terms and conditions.